FAQ


PRODUCT FAQ

How is my data stored with Anytime AI? Is it secured?

Yes, data security is a top priority for us. Anytime AI implements AES-256-bit encryption to protect your data as if your credit card transaction or bank wire transfers. We meet global standards and certifications (e.g., HIPAA, ISO 27001 & SOC 2 Type II, GDPR, etc. ) leveraging the power of world class Cloud Service Providers. Anytime AI platform safeguards data with product security, strict infrastructure security, organizational security, and robust internal security measures, ensuring comprehensive protection across all systems. Click here to view more information on our security compliance, including our 18-page Data Privacy and Security policy statement

How does Anytime AI address AI Hallucinations?

Anytime AI addresses AI hallucination by combining Information Extraction (IE) and Retrieval-Augmented Generation (RAG) technologies to ensure accuracy. IE rigorously extracts verified information from documents, grounding outputs in factual data. RAG then retrieves contextually relevant information from a specialized knowledge base, reducing the likelihood of unsupported or incorrect responses. This dual approach provides users with reliable, accurate information for legal applications, minimizing errors and enhancing trust in Anytime AI’s outputs.

How fast can we get results from your platform?

Our AI platform provides rapid results depending on the nature of the task and the complexity of the case data. For most legal tasks, our AI-powered system delivers outcomes within seconds/minutes, enabling quick and efficient case handling. However, more complex cases with thousands of pages of records might take a few more minutes as they require deeper analysis. Rest assured, our system is designed for speed without compromising accuracy, while automating laborious tasks like summarizing a medical chronology from 1000+ pages of medical records from days/weeks to minutes.

How reliable are your results?

Our AI platform is a secured closed AI, which is built upon our proprietary AI technology and the most advanced foundational models (Large Language Models). For each of our AI’s answers, you can click a button to trace back to the most relevant sentences in the source documents, highlighted for your ease of review and validation. We are committed to constantly iterate/update our AI platform to ensure high reliability and accuracy. This commitment allows us to maintain consistent accuracy, giving legal professionals the confidence to rely on our results for their cases.

What is the difference between Anytime AI’s General AI and AI Agent for Personal Injury (PI)?

Our General AI is a versatile AI service that supports a variety of daily legal tasks ranging from document summarization and review to document drafting across all practice areas. Our AI Agent for PI is a specialized solution tailored specifically for personal injury cases, automating key PI workflow steps such as medical analysis and chronology and demand letter drafting.

Can your system handle handwritten notes?

Yes, Anytime AI’s system can process handwritten notes, provided they are clear and legible. Our advanced AI leverages Optical Character Recognition (OCR) technology and can convert neatly handwritten text into digital format. If our AI is unable to recognize a medical doctor’s handwritten notes but you can, you have the option to manually correct the results yourself. This allows legal professionals to seamlessly integrate handwritten notes into case files, making it easier to organize and analyze case data.

Can Anytime AI handle large volumes of data?

Yes, Anytime AI is built to process and analyze large documents (e.g. tens of thousands of pages) quickly and efficiently. Our infrastructure is scalable, allowing us to support firms with high data demands without compromising performance.


TECHNICAL & SUPPORT FAQ

How do I get started with Anytime AI?

You can get started with Anytime AI today. Click here to book a demo. Our dedicated team will guide you through the onboarding process to ensure a smooth setup.

Can I try Anytime AI before committing to a subscription?

Yes, we offer a two-week free trial period for new users to explore our AI product & services and assess benefits to their legal practice. Book a personalized demo with our team  for more information.

Does Anytime AI offer training sessions for new users?

Yes, we offer AI tutorial and usage training sessions before you sign up as our clients. After you get on board, our account manager will provide more regular training, and ensure that your team can quickly learn how to use the platform’s features and maximize the benefits.

What kind of support does Anytime AI provide?

We offer 9:00AM – 6:00PM EST regular technical and business support via phone and email. If you need support outside this window, please let us know and we will strive to make special appointments to accommodate your needs. Our dedicated team is ready to assist you with any technical issues, onboarding, or general inquiries.

Does Anytime AI require a specific type of hardware or operating system?

No, Anytime AI is a cloud-based AI application. You can access it from any device with an internet connection (e.g. laptop, mobile phone, iPad), regardless of the operating system (Windows or macOS). This ensures flexibility and ease of use for legal professionals on the go.